What should I do if I forgot my password?

To reset your password, click the “Sign In” link located in the upper-right corner of the screen. On the “Sign In” page, select the “Forgot My Password” option. You will be prompted to enter the email address associated with your account. Please ensure you enter the same email address used during registration. In addition to the email forgot-password option, there is also a feature to reset the password using your phone number. You enter your phone number to be directed to the password setup screen, and then proceed through the OTP (one-time password) process to complete the reset.