Shipping & Delivery

How much does shipping cost?

Home Delivery costs €4.99, Locker and Pickpoint delivery cost is €3.99 with free shipping for orders €50 and above. For Cash on Delivery, a non-refundable €1 fee is added to the total, applying even during free shipping campaigns.

Card payments incur no additional fees beyond the standard shipping cost.

What happens if my order cannot be delivered? What should I do if the product arrived damaged or defective? What is the standard delivery time? How can I track my order? Can I change my delivery address after placing an order? Which courier delivers my order? My order shows as "Delivered" but I haven’t received it. What should I do? Do you deliver to my area? How can I file a complaint about the delivery personnel? How much does shipping cost? Can I choose a different delivery company? Can I pick up my order from a delivery branch?