Shipping & Delivery

Can I choose a different delivery company?

Currently, we only deliver orders through our trusted logistics partner, Overseas Courier. Changing the delivery company is not possible.

You can select home delivery or Locker Delivery with Box Now company.

What happens if my order cannot be delivered? What should I do if the product arrived damaged or defective? What is the standard delivery time? How can I track my order? Can I change my delivery address after placing an order? Which courier delivers my order? My order shows as "Delivered" but I haven’t received it. What should I do? Do you deliver to my area? How can I file a complaint about the delivery personnel? How much does shipping cost? Can I choose a different delivery company? Can I pick up my order from a delivery branch?