Shipping & Delivery

Do you deliver to my area?

We deliver to most regions in Croatia. However, some remote or restricted areas may not be eligible for delivery. You can check delivery eligibility during checkout.

What happens if my order cannot be delivered? What should I do if the product arrived damaged or defective? What is the standard delivery time? How can I track my order? Can I change my delivery address after placing an order? Which courier delivers my order? My order shows as "Delivered" but I haven’t received it. What should I do? Do you deliver to my area? How can I file a complaint about the delivery personnel? How much does shipping cost? Can I choose a different delivery company? Can I pick up my order from a delivery branch?